1. How far in advance should I book the Cake Cart?
We recommend booking at least two weeks in advance to secure your date. Rush bookings may be accepted based on availability but will include a rush service fee.

2. How do I pay for my booking?
A 50% non-refundable deposit is required to reserve your date. The remaining balance is due 7 days before the event.

3. Can I cancel my booking?
Deposits are non-refundable, but may be applied as a credit toward a future booking. Cancellations made within 7 days of the event forfeit all payments.

4. Do you deliver and set up the Cake Cart?
Yes! Our team arrives 30–45 minutes before your event for setup. Please ensure a flat, accessible space with electrical access if required. Delivery fees may apply depending on distance.

5. What if my event is outdoors?
Clients are responsible for providing cover or shade to protect the cart and products. In extreme weather, we may modify or reschedule the setup to ensure safety and product quality.

6. Can you accommodate allergies or dietary restrictions?
We do our best to accommodate requests, but all products are made in a kitchen that handles nuts, dairy, eggs, soy, and gluten. We cannot guarantee allergen-free products.

7. What happens if something is damaged during the event?
Once setup is complete, clients and event staff are responsible for the cart and display. Any damage will be billed to the client. WC Sweet Treat Cake Cart is not liable for accidents or injuries after setup.

8. Can you take photos at my event?
Yes! We may photograph or record setups for marketing and portfolio purposes. If you prefer no photos be taken, please let us know in writing before your event.